If you need to make changes to the request after submitting the request to the buyer, you can do that by click on the Withdraw button
To withdraw a request, locate the request from the request landing page.
- Click on the request menu on the left-hand side.
- Then locate the request which you would like to withdraw and click on the request number to open the request.
3. After you open the request, scroll to the bottom of the screen and click on "Withdraw" button
4. This will open up a small window, add the reasons for withdrawing the request and click on Withdraw.
5. The system will then send an email to the buyer, informing them about your request to withdraw.
6. The request status then changes to "Draft" and you can make changes and resubmit the request.
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